Privacy policy
This Privacy Policy describes how (“the Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase on the Site.
We have created the Privacy Policy to explain to you how we process your personal data, indicate the legal basis for processing and present the rights of data subjects.
1. Data Administrator.
The administrator of your personal data, i.e. the entity that determines the purposes and methods of processing personal data, is BIOGEN Lab.
Administrator appointed Data Protection Inspector , who can be contacted at the following e-mail address: info@biogenlab.pl
The legal basis for the processing of this data is Article 6. pts. 1 letter b GDPR.
We will process the data necessary to carry out this process for the time necessary to manage the purchase process, including the management of possible returns and complaints;
COLLECTION OF PERSONAL DATA
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for technical support. In this Privacy Policy, we refer to any information that uniquely identifies an individual (including the information below) as "personal information." Please see the list below for more information about what personal information we collect and why.
Device information
- Examples of personal data collected: browser version, IP address, time zone, cookie information, what websites or products you view, search terms and how you interact with the Site.
- Purpose of the collection: to load the Site accurately and analyze Site usage in order to optimize our Site.
- Collection source: Collected automatically when you access our Site via cookies, log files, web beacons, tags or pixels
- Disclosure for business purposes: shared with our Shopify processor
details of the order
- Examples of personal data collected: name, billing address, shipping address, payment information (including credit card numbers, email address and phone number).
- Purpose of the collection: to provide products or services to fulfill our contract, process payment information, arrange for shipping and deliver invoices and/or order confirmations, communicate with you, check our orders for potential risk or fraud and for queues with preferences that you have shared with us, provide you with information or advertising about our products or services.
- Collection source: collected from you.
- Disclosure for business purposes: shared with our Shopify processor
Customer Service Information
- Examples of personal data collected: name, billing address, shipping address, payment information (including credit card numbers , e-mail address and telephone number).
- Purpose of the collection: to provide customer service.
- Collection source: collected from you.
SHARING PERSONAL INFORMATION
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy .
- We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal data here: https://policies.google.com/privacy?hl=en . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
- We share information with our advertising partners about your use of the Site, purchases, and interactions with our ads on other websites. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may choose to consent to, depending on your location).
For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can opt out of targeted advertising by:
Additionally, you may opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/ .
USE OF PERSONAL DATA
We use your Personal Data to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services and offers.
LEGAL BASIS
In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal data on the following legal bases:
- Your consent;
- Performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- In order to perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
STOPPING
When you place an order through the Site, we will retain your personal information in our records unless and until you ask us to delete that information. For more information about your right to erasure, please see the "Your Rights" section below.
AUTOMATIC DECISION MAKING
If you are a resident of the EEA, you have the right to object to processing that is based solely on automated decision-making (including profiling), where such decision-making produces legal effects concerning you or otherwise significantly affects you.
We NO engage in fully automated decision-making that has legal or otherwise significant consequences using customer data.
Our Shopify processor uses limited automated decision-making to prevent fraud that does not legally or otherwise materially affect you.
Services that include elements of automated decision-making include:
- Temporary list of rejected IP addresses associated with repeated failed transactions. This discard list persists for a small number of hours.
- Temporary list of declined credit cards associated with declined IP addresses. This disapproved list persists for a small number of days.
YOUR RIGHTS
GDPR
If you are a resident of the EEA, you have the right to access the Personal Data we hold about you, transfer it to the new service, and request that your Personal Data be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact details below transferred outside Europe for storage and further processing, including to Canada and the United States. For more information on GDPR data transfer compliance, see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/two-konto/privacy/GDPR .
CCPA
If you are a California resident, you have the right to access the Personal Information we maintain about you (also known as the "Right to Know"), transfer it to a new service, and request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact details below.
If you would like to appoint an authorized representative to submit these requests on your behalf, please contact us at the address below.
COOKIES
A cookie is a small amount of information downloaded to your computer or device when you visit our Website. We use a variety of cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by enabling the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use a website, for example whether they are visiting it for the first time or whether they visit it frequently.
We use the following cookies to optimize your experience on our Site and to provide our services.
COOKIES NECESSARY FOR THE OPERATION OF THE STORE
| Name | Function |
|---|---|
| _ab | Used in connection with administrator access. |
| _secure_session_id | Used in connection with store website navigation. |
| cart | Used in conjunction with a shopping cart. |
| cart_sign | Used in connection with cash. |
| cart_ts | Used in connection with cash. |
| cash_token | Used in connection with cash. |
| secret | Used in connection with cash. |
| safe_sign.customer | Used in connection with customer login. |
| sklepowy_review | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
REPORTING AND ANALYSIS
| Name | Function |
|---|---|
| _consent_tracking | Tracking preferences. |
| _entry | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics related to marketing and referrals. |
| _shopify_sa_t | Shopify analytics related to marketing and referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
The length of time a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please note that deleting or blocking cookies may negatively impact your user experience and some parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether to accept cookies by using your browser settings, which are often located in your browser's "Tools" or "Preferences" menu. For more information on how to change your browser settings or how to block, manage or filter cookies, please consult your browser's help file or visit: www.allaboutcookies.org .
Additionally, please note that blocking cookies may not completely prevent information from being shared with third parties, such as our advertising partners. To exercise your rights or opt-out of some of the ways these sites use your information, please follow the instructions in the "Behavioral Advertising" section above.
DO NOT TRACK
Please note that because there is no uniform industry understanding of how to respond to Do Not Track signals, we do not alter our data collection and use practices when we detect such a signal from your browser.
CHANGES
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
CONTACT
For more information about our privacy practices, if you have questions or would like to make a complaint, please contact us by email at
This Privacy Policy describes how BIOGEN Lab (the "Site" or "we") collects, uses and discloses your personal information when you visit or make a purchase on the Site.
We have created the Privacy Policy to explain to you how we process your personal data, indicate the legal basis for processing and present the rights of data subjects.
1. Data Administrator.
The administrator of your personal data, i.e. the entity that determines the purposes and methods of processing personal data, is BIOGEN Lab.
Administrator appointed Data Protection Inspector , who can be contacted at the following e-mail address: info@biogenlab.pl.
The legal basis for the processing of this data is Article 6. pts. 1 letter b GDPR.
We will process the data necessary to carry out this process for the time necessary to manage the purchase process, including the management of possible returns and complaints;
COLLECTION OF PERSONAL DATA
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for technical support. In this Privacy Policy, we refer to any information that uniquely identifies an individual (including the information below) as "personal information." Please see the list below for more information about what personal information we collect and why.
Device information
- Examples of personal data collected: browser version, IP address, time zone, cookie information, what websites or products you view, search terms and how you interact with the Site.
- Purpose of the collection: to load the Site accurately and analyze Site usage in order to optimize our Site.
- Collection source: Collected automatically when you access our Site via cookies, log files, web beacons, tags or pixels
- Disclosure for business purposes: shared with our Shopify processor
details of the order
- Examples of personal data collected: name, billing address, shipping address, payment information (including credit card numbers, email address and phone number).
- Purpose of the collection: to provide products or services to fulfill our contract, process payment information, arrange for shipping and deliver invoices and/or order confirmations, communicate with you, check our orders for potential risk or fraud and for queues with preferences that you have shared with us, provide you with information or advertising about our products or services.
- Collection source: collected from you.
- Disclosure for business purposes: shared with our Shopify processor
Customer Service Information
- Examples of personal data collected: name, billing address, shipping address, payment information (including credit card numbers , e-mail address and telephone number).
- Purpose of the collection: to provide customer service.
- Collection source: collected from you.
SHARING PERSONAL INFORMATION
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy .
- We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal data here: https://policies.google.com/privacy?hl=en . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
- We share information with our advertising partners about your use of the Site, purchases, and interactions with our ads on other websites. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may choose to consent to, depending on your location).
For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can opt out of targeted advertising by:
Additionally, you may opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/ .
USE OF PERSONAL DATA
We use your Personal Data to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services and offers.
LEGAL BASIS
In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal data on the following legal bases:
- Your consent;
- Performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- In order to perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
STOPPING
When you place an order through the Site, we will maintain your personal information in our records unless and until you ask us to delete that information. For more information about your right to erasure, please see the "Your Rights" section below.
AUTOMATIC DECISION MAKING
If you are a resident of the EEA, you have the right to object to processing that is based solely on automated decision-making (including profiling), where such decision-making produces legal effects concerning you or otherwise significantly affects you.
We NO engage in fully automated decision-making that has legal or otherwise significant consequences using customer data.
Our Shopify processor uses limited automated decision-making to prevent fraud that does not legally or otherwise materially affect you.
Services that include elements of automated decision-making include:
- Temporary list of rejected IP addresses associated with repeated failed transactions. This discard list persists for a small number of hours.
- Temporary list of declined credit cards associated with declined IP addresses. This disapproved list persists for a small number of days.
YOUR RIGHTS
GDPR
If you are a resident of the EEA, you have the right to access the Personal Data we hold about you, transfer it to the new service, and request that your Personal Data be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact details below transferred outside Europe for storage and further processing, including to Canada and the United States. For more information on GDPR data transfer compliance, see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/two-konto/privacy/GDPR .
CCPA
If you are a California resident, you have the right to access the Personal Information we maintain about you (also known as the “Right to Know”), transfer it to a new service, and request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact details below.
If you would like to appoint an authorized representative to submit these requests on your behalf, please contact us at the address below.
COOKIES
A cookie is a small amount of information downloaded to your computer or device when you visit our Website. We use a variety of cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by enabling the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use a website, for example whether they are visiting it for the first time or whether they visit it frequently.
We use the following cookies to optimize your experience on our Site and to provide our services.
COOKIES NECESSARY FOR THE OPERATION OF THE STORE
| Name | Function |
|---|---|
| _ab | Used in connection with administrator access. |
| _secure_session_id | Used in connection with store website navigation. |
| cart | Used in conjunction with a shopping cart. |
| cart_sign | Used in connection with cash. |
| cart_ts | Used in connection with cash. |
| cash_token | Used in connection with cash. |
| secret | Used in connection with cash. |
| safe_sign.customer | Used in connection with customer login. |
| sklepowy_review | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
REPORTING AND ANALYSIS
| Name | Function |
|---|---|
| _consent_tracking | Tracking preferences. |
| _entry | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics related to marketing and referrals. |
| _shopify_sa_t | Shopify analytics related to marketing and referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
The length of time a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please note that deleting or blocking cookies may negatively impact your user experience and some parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether to accept cookies by using your browser settings, which are often located in your browser's "Tools" or "Preferences" menu. For more information on how to change your browser settings or how to block, manage or filter cookies, please consult your browser's help file or visit sites such as: www.allaboutcookies.org .
Additionally, please note that blocking cookies may not completely prevent information from being shared with third parties, such as our advertising partners. To exercise your rights or opt-out of some of the ways these sites use your information, please follow the instructions in the "Behavioral Advertising" section above.
DO NOT TRACK
Please note that because there is no uniform industry understanding of how to respond to Do Not Track signals, we do not alter our data collection and use practices when we detect such a signal from your browser.
CHANGES
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
CONTACT
For more information about our privacy practices, if you have questions or would like to make a complaint, please contact us by email.
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here : : https://ico.org.uk/make a complaint/
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here : : https://ico.org.uk/make a complaint/